Donating to Newcastle Hospitals Charity via your mobile phone bill is a quick and convenient way to support the work of Newcastle Hospitals.
- To donate, simply send the relevant keyword in a text message to the designated short code. Each keyword corresponds to a specific donation amount, which will be clearly stated wherever the keyword is promoted. Your donation will be added to your mobile phone bill or deducted from your pay‑as‑you‑go credit.
- You must be 18 years or over, and you must have the bill payer’s permission before making a donation via your mobile phone.
- Standard network charges for text messages apply at your provider’s usual rate.
- Please note that this service is available from UK mobile networks only. Donations cannot be made from Channel Islands, Isle of Man, or other non‑UK mobiles. If you donate from a UK mobile while outside England, Scotland, Wales or Northern Ireland, additional network charges may apply.
- No VAT will be charged on your donation.
How much Newcastle Hospitals Charity receives
- Newcastle Hospitals Charity receives 95% of your donation. The remaining 5% covers the costs of operating the text donation service.
Service limitations
- Newcastle Hospitals Charity does not accept responsibility for any technical failure, malfunction, congestion, capacity issues or any other problem with any telephone, network, system, server or provider that may result in a text message being lost, delayed, or not properly received or recorded.
- This service is provided on behalf of Newcastle Hospitals Charity by Donr Ltd, registered in England and Wales (Company number: 10402427). Registered Office: Clavering House, Clavering Place, Newcastle upon Tyne, NE1 3NG.
- This service may not be supported by all Mobile Virtual Network Operators (MVNOs). If your MVNO does not support the service, your attempt to donate will not be successful and you may not receive an error message.
Charity information
- Newcastle Hospitals Charity is a registered charity in England and Wales (Charity Number: 1057213).
- Registered address: Nelson House, The Fleming, Burdon Terrace, Jesmond, Newcastle upon Tyne, NE2 3AE
- To understand how we use and protect your personal data, please refer to our Privacy Policy.
- We reserve the right to amend these terms and conditions at any time. Please check this page regularly for updates.
