Accessibility statement for Newcastle Hospitals Charity
This accessibility statement applies to charity.newcastle-hospitals.nhs.uk.
This website is run by Newcastle Hospitals Charity. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- One of our older PDF documents is not fully accessible to screen reader software
- Some of our images do not have text alternatives (alt-text)
- Some images of text are used across the site that might be difficult to interpret using screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email – [email protected]
- call – 0191 2137235
We’ll consider your request and get back to you in 5 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Please contact us via [email protected] for more information.
Technical information about this website’s accessibility
Newcastle Hospitals Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
One of our older PDFs is not accessible These documents do not meet the following success criterion:
- 1.3.1 Info and relationships
- 1.4.3 Contrast (Minimum)
- 1.4.5 Images of text
- 1.4.12 Text spacing
- 2.4.6 Headings and labels
We understand the fundraising pack doesn’t meet current accessibility criteria for reading PDF documents, and we are reviewing this. We intend to update the pack in line with accessibility criteria by 31 March 2021.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by January 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.
Some images of text are used across the site that might be difficult to interpret using screen reader software. This fails WCAG 2.1 success criterion 1.4.5 (images of text). We plan to remove or add text alternatives for all images by 31 March 2021.
Disproportionate burden
Navigation and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.
Interactive tools and transactions
Some of our forms are built and hosted through third party software and ‘skinned’ to look like our website. Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in April 2021.
What we’re doing to improve accessibility
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
We are:
- Reviewing our fundraising pack and online forms to make them more accessible by April 2021.
- Our website is in the process of a redesign and will be launching in the first quarter of 2021.
Preparation of this accessibility statement
This statement was prepared on 11th January 2021. It was last reviewed on 12th January 2021.
A full audit is underway and is being carried out by a trusted agency as part of the website redesign process.
We will test:
- Our main website platform
- A selection of content pages, service and resources from across the site
We will publish our full audit here once it has been completed.
